Customer Care Program

Commitment to our clients

Rua Seguridad takes great pride in the quality of its thermoplastic paints and additives, road marking equipment, and road marking services.

To ensure 100% continued satisfaction from all clients who purchase our road marking products and services, Rua Seguridad abides by its six-point comprehensive Customer Care Program, which commits to the following.

Stocks

Pre-selling assistance

In-depth technical consultations on all of Rua Seguridad’s road marking products and services – even before you buy.

On-site product and service deployment

Hands-on, onsite training with Rua Seguridad engineers for road marking equipment usage and thermoplastic paint application, free for all first-time buyers

Post-sales customer and technical support

In-depth technical consultations on all of Rua Seguridad’s road marking products and services – even before you buy.

Quality road marking application by Rua Seguridad crew

Site inspections and deployment of Rua Seguridad road marking crew, who will execute your road marking service requirements according to strict, certified safety standards

Equipment Maintenance

Scheduled operations and maintenance sessions to calibrate and optimize your road marking equipment

Repair and Emergency Rentals

Road marking equipment repair and emergency substitute rentals in case of a breakdown

The Rua Seguridad Guarantee

Rua Seguridad’s Customer Care Program guarantee is extended to all clients who purchase any of our thermoplastic paints, road marking materials, road marking equipment.
This guarantee is also valid for all road marking service engagements performed by Rua Seguridad on behalf of our clients.

Count on us to deliver the products and services you need.

NEED HELP?

Send in your queries and give us your feedback on our service via our Contact page.

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